Santa Monica, California, About Santa Monica Travel & Tourism
Santa Monica Travel & Tourism works to strengthen our local economy by enhancing and promoting our community as a distinctive, compelling and welcoming travel destination. We are a collaborative team with a passion for Santa Monica and the travel industry. Governed by a board of 11 community individuals, we are a non-profit, non-member organization that serves as the official travel and promotion agency for the City of Santa Monica. For more information, please visit www.santamonica.com
Reporting to the Marketing Manager, the Marketing Coordinator is responsible for various consumer and community marketing initiatives and will support the marketing and administrative needs of all SMTT departments. We are looking for an enthusiastic, organized individual with a strong attention to detail and a desire to learn. Duties will focus primarily on website content management, email marketing, local business outreach, project management of departmental marketing requests, providing executive level support to Chief Executive Officer for specific projects and leading marketing campaigns as assigned.
Website Content Management
Update content and Events Calendar on SantaMonica.com.
Publish blog posts regularly
Update business specials pages with new submissions from local businesses
Update content pages as needed
Build and deploy emails to various audiences using SMTT’s email marketing system Constant Contact and CRM system SimpleView
Ensure SMTT’s CRM system and Constant Contact are updated and optimized
Marketing and Administrative Support to CEO
Draft agendas and minutes for Board of Directors Meetings and Tourism Marketing District meetings
Build and Deploy Board Communication email every other month using Constant Contact
Drafting and posting items related to Board governance on SantaMonica.com
Create calendar appointments and Zoom meetings for Board of Directors meetings and Tourism Marketing District meetings
Ad hoc CEO projects as needed
Local Business Promotion Support
Conduct outreach to local businesses, collecting information and offers to promote on SantaMonica.com.
Maintain Partner Portal on SantaMonica.com via internal database and liaise with local businesses who wish to optimize their presence.
Support Marketing team’s social media management goals by engaging with various audiences, moderating channels and scheduling posts
Provide marketing support to SMTT departments as needed (Business Development, Santa MoniCARES – SMTT’s nonprofit foundation, Visitor Services, Operations)
Create electronic form process using Formstack
Represent SMTT at virtual community events and tourism industry functions. Occasional nights and/or weekends may be required.
Provide general marketing department support as needed.
Assist with errands as needed for the organization at SMTT administrative office and to various locations throughout Santa Monica.
Assist organization in carrying out all programs, projects and special events as needed.
Bachelor’s Degree and at least 1 year of professional work experience.
Ability to develop working timelines and project management tools.
Strong customer service and business etiquette skills.
Reliable, responsible, honest and trustworthy.
Ability to take ownership of projects.
Excellent time management skills.
Excellent oral and written communication skills.
Good organizational skills and ability to multi-task.
Strong proofreading skills.
Experience with CMS, CRM and email marketing platforms a plus.
Working knowledge of HTML coding a plus.
Excellent computer skills with knowledge of Mac applications and office computer software including Microsoft Office, Word, Excel and PowerPoint.
Experience working in a professional office environment.
Must be free to travel locally as needed to carry out SMTT goals.
Knowledge of Santa Monica is a plus.
Physical demands and the work environment described here represent those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to engage staff with disabilities to perform essential functions.
While performing the duties of this job, the employee is frequently required to stand, sit, walk and reach with arms and hands. Must be able to lift 50 lbs. and perform repetitive motions 50% of the time.
No relocation reimbursement will be provided.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, marital status, age, sexual orientation, disability or condition of having AIDS, in accordance with requirements of local, state, and federal law.
Due to the concern over the spread of Novel Coronavirus, Santa Monica Travel & Tourism is enacting a temporary work from home policy. The expectation is that as a precaution you work from your home until the Los Angeles Department of Health deems it safe to return to nonessential
offices. This change will be communicated to you by leadership as to when we will be going back into our office space to work onsite. Accepting employment with SMTT means that this work from
home policy is temporary and can be adjusted at any time by the CEO/President. Proper notice will be given upon return to normal business operations onsite. Onsite business operations will adhere to temperature checks and acknowledgement of SMTT health and safety protocols.
How to Apply
To apply please email your cover letter, resume and salary requirements to firstname.lastname@example.org with the subject line MKTCRD2021.
You will not be considered for employment if you fail to follow the application instructions. We do not accept phone calls, walk-ins or emails.