Assistant Manager – Trade

  • Customer Service ,Retail
  • Full time
  • 5 days ago
  • United Kingdom ,Greater Manchester

Job Information

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    Salary £24000 / Monthly
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    Shift Morning
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    Job Level : Manager

Job Description

Passionate Team Leader Required! This is the opportunity you have been waiting for!

Our Manchester store is a successful, growing, operationally well organised, sales and business-focused location. We are looking for an Assistant Store Manager to join our team to build on this great foundation.

Based in Canada, we are the world’s largest supplier of small quantity metals serving the general public and trade customers. There are over one hundred Metal Supermarkets stores worldwide with seven in the UK and plans to open more. Career progression is a key and real opportunity for our staff as we grow here and internationally.

We sell most standard shapes and grades of mild steel, aluminum, stainless, brass, and copper and will source non-stock material upon customer request. Value-added services such as production cutting, painting, bending, drilling, etc. are also available at our locations. We also offer a wide range of services like welding, powder coating, laser cutting, etc. through our network of partner suppliers.

For more information, please visit

We have extensive online and in-store training programmes in all aspects of the business. As you can see from below this position provides the opportunity for someone to develop their skills in managing an entire store operation with a key focus on the warehouse, delivery service, purchasing, and stock control. You will learn about metal, how to buy it, sell it, warehouse it, move it, and process it!


General Management

  • Ensure growth in the business by assisting in programs of business development including sales and marketing.
  • Assist the Store Manager and head office in reviewing costs, budgets, store strategic planning, and service quality
  • Open up and hold keys.
  • Manage the full store in the manager’s absence

Staff management and training.

  • Day to day management of the store warehouse and delivery team.
  • Train staff or assist the Store Manager in staff training including warehouse, delivery, health and safety, and customer service functions and processes.
  • Assist the Store Manager in ensuring that appropriate records such as training certificates are maintained.
  • Provide the key link between operations with the front office staff.
  • Work in conjunction with Store Manager and Head Office to effectively recruit new staff for your team.

Transport and deliveries

  • Manage the store delivery truck(s)
  • Delivery management to ensure fast, efficient cost-effective delivery services are provided. This will include daily delivery route planning, use of tracker software to monitor the store truck and driver performance, managing and reviewing the performance of outside carrier and courier services used by the store.

Purchasing and stock control

  • Oversee (or perform) purchase activities and approved supplier relations
  • Manage the store stock on hand including the receiving process, storage, checking processes, and scrap.
  • Assist the Store Manager with discrepancy investigations.
  • Working at all times to minimise waste.

Machinery & processing equipment

  • Manage store cutting and processing machinery and equipment including the servicing regime,
  • Arrange and oversee cutting plans and job flow.

Forklift and lifting equipment

· Be a trained forklift driver (training provided)

· Managing staff forklift training program.

· Managing forklift and lifting equipment servicing etc.

Store Counter and customer service

You will be an important customer service resource but not the main counter person. While counter CSRs report to the Store Manager, the Assistant Store Manager will have supervisory responsibility of counter processes when required and will work on the counter during busy periods or as sickness/holiday cover when required.

Health and safety

  • Be the store first aider attending a first aid course as required.
  • Ensure that store Work Shop Rules are adhered to by staff and the warehouse is a safe clean place to work.
  • Perform the role of Fire evacuation officer.

Job details

· Competitive base salary of £24 000

· Generous incentive bonus with performing stores incentive averaging £1900 – £3400 per annum for this position

· Full uniform provided including boots.

· Up to 44 hours per week

· Shifts are typically 7:00 am – 4:00 pm

· You will generally be required to work every second Saturday from 8:00 a.m. – 12:00 p.m.

Job Types: Full-time, Permanent

Salary: £24,000.00 per year

Additional pay:

  • Bonus scheme
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus


  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Manchester M17 (Preferred)


  • GCSE or equivalent (Preferred)


  • management: 3 years (Preferred)
  • sales: 2 years (Preferred)


  • Class B drivers license (Preferred)

Work remotely:

  • No
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